How do I fix Facial Recognition if it says the license is invalid? – Biometrica Systems

There are many reasons why the Facial Recognition licensing system may incorrectly indicate that the license is invalid. The most common cause is that the computer has not registered a hardware hash. To correct this issue perform the following actions:

Right-click on the Visual Casino 6 icon and select "Run as Administrator"
Accept the prompt or enter Administrator credentials
Log in to Visual Casino 6 as normal
Check to see if the problem resolves

If the issue is not corrected, perform the following actions

Select Administration > System Setup > FR License Manager ...
Locate the machine in the list of FR licenses from it's Machine Name
Select the FR License and click the Update Selected button in the dialog screen
Close the dialog screen
Exit Visual Casino
Start and log back in to Visual Casino

If the problem persists, please contact support@biometrica.com to schedule a time to perform a manual license reset. This process takes approximately 5 to 10 minutes.

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