Hardware and Software Requirements

Software Support Policy | Desktop Client | Database Server | Polling Server 

This article describes the software requirements for Visual Casino 7. The network diagram presented in Figure 1 represents the most common configuration used for Visual Casino 7 and demonstrates all of the required networking and hardware related requirements.

architecture-vc7-cropped.pngFigure 1: Diagram of Network Architecture for Visual Casino 7

There are three main elements to a Visual Casino 7 installation- the desktop clients, the database server, and the polling server. Each of these elements has different minimum and recommended hardware and software requirements as outlined below. 

Software Support Policy

Biometrica Systems Inc. only supports installation of Visual Casino on Operating Systems and SQL Applications that are currently under support by their Publisher. Following the final security update by a Publisher, we will support the Operating System and SQL Application for 30 more days for support. After those time frames, users will need to upgrade the Operating System and SQL Application in order to receive support from the help desk.

You can find life cycle information regarding Microsoft products at: https://support.microsoft.com/en-us/lifecycle/search

If you have installed Microsoft SQL Server on a Linux distribution, please refer to that distribution's support pages for life cycle information.

Desktop Client (Review Network)

Minimum

  • OS: Windows 8.1 32-bit
  • Processor: Intel Core 2 Duo or AMD Athlon 64 x2
  • Memory: 2 GB RAM
  • Storage: 5GB available disk space
  • Image Capture1: Blackmagicdesign DeckLink Mini recorder PCI (Digital/Analog), Hornettek HD Game Capture 1080p/60fps HDMI to USB3 (Digital), Hauppauge 610 USB-Live 2 (Analog)
  • .NET CLR Version: 3.5 (Desktop Install Instructions) (Server Install Instructions)
  • Networking: Ability to communicate over ethernet with the database server and with biometrica.com servers2.

NOTE: Windows 7 SP1 is no longer supported by Biometrica Systems. On January 14, 2020, Microsoft issued it's final security update for the operating system (https://support.microsoft.com/en-us/help/4057281/windows-7-support-will-end-on-january-14-2020). Please upgrade to continue to receive support. We will no longer guarantee that application updates will function on Windows 7.

Unsupported Windows Versions

The following Windows Desktop Versions are no longer supported by Biometrica Systems, Inc. per our policy of not supporting Operating Systems no longer receiving security updates from Microsoft:

  • Windows 7 - all versions
  • Windows 8 - version 8.0
  • Windows 10 - Versions 1507, 1511, 1603, 1607, 1609, 1703, 1709, 1803, 1809, 1903

Recommended

  • OS: Windows 10 build 20H2 64-bit
  • Processor: Intel Core i5 or AMD A10
  • Memory: 4 GB RAM
  • Storage: 5GB available disk space
  • Image Capture1: Blackmagicdesign DeckLink Mini recorder PCI (Digital/Analog), Hornettek HD Game Capture 1080p/60fps HDMI to USB3 (Digital), Hauppauge 610 USB-Live 2 (Analog)
  • .NET CLR Version: 3.5 (Desktop Install Instructions) (Server Install Instructions)
  • Networking: Ability to communicate over ethernet with the database server and with biometrica.com servers2.

Database Server (Local Datacenter)

Below are the listed minimum requirements for the database server. The Visual Casino 7 database may be co-located on an existing database server hosts other databases. Additionally, the Visual Casino 7 database may be placed on a virtual server, if desired.

Minimum

  • OS: Windows Server 2012
  • Database: Microsoft SQL Server 2012 Service Pack 4
  • Processor: Intel Core 2 Duo or AMD Athlon 64 x2
  • Memory: 4 GB RAM
  • Storage: 30GB available disk space
  • Networking: Ability to communicate over ethernet with the desktop clients and polling server

NOTE: Windows Server 2008 R2 is no longer supported (https://support.microsoft.com/en-us/help/4456235/end-of-support-for-windows-server-2008-and-windows-server-2008-r2). Please upgrade to continue to receive support. We no longer guarantee that subsequent application updates will function on Windows Server 2008 R2.

NOTE: Microsoft SQL Server 2008 is no longer supported (https://www.microsoft.com/en-us/sql-server/sql-server-2008). We no longer guarantee that Visual Casino will function properly with this database server application. Please upgrade to a supported version of SQL Server.

Recommended

  • OS: Windows Server, version 20H2
  • Database: Microsoft SQL Server 2019 Standard
  • Processor: Intel Core i5 or AMD A10
  • Memory: 8 GB RAM
  • Storage: 30GB available disk space
  • Networking: Ability to communicate over ethernet with the desktop clients and polling server

or

  • OS: Docker (Ubuntu 20.04 LTS)
  • Database: Microsoft SQL Server 2019 Standard
  • Processor: Intel Core i5 or AMD A10
  • Memory: 8 GB RAM
  • Storage: 30GB available disk space
  • Networking: Ability to communicate over ethernet with the desktop clients and polling server

Polling Server (Local Datacenter)

Below are the listed minimum requirements for the polling server. If desired, the polling server and the database server may be the same server. The database server will need an additional 5GB of storage space (for a total of 35GB of available storage space) if the polling server and database server are the same machine.

Minimum

  • OS: Windows Server 2012
  • Processor: Intel Core 2 Duo or AMD Athlon 64 x2
  • Memory: 2 GB RAM
  • Storage: 5GB available disk space
  • .NET CLR Version: 3.5 (Desktop Install Instructions) (Server Install Instructions)
  • Networking: Ability to communicate over ethernet with the database server and with biometrica.com servers2.

NOTE: Windows Server 2008 R2 is no longer supported (https://support.microsoft.com/en-us/help/4456235/end-of-support-for-windows-server-2008-and-windows-server-2008-r2). Please upgrade to continue to receive support. We no longer guarantee that subsequent application updates will function on Windows Server 2008 R2.

Recommended

  • OS: Windows Server, version 20H2
  • Processor: Intel Core i5 or AMD A10
  • Memory: 4 GB RAM
  • Storage: 5GB available disk space
  • .NET CLR Version: 3.5 (Desktop Install Instructions) (Server Install Instructions)
  • Networking: Ability to communicate over ethernet with the database server and with biometrica.com servers2.

Notes:

1 Image capture support is only required when using facial recognition

2 The following hosts need to be accessible over https: license.biometrica.com, vc6oneclick.biometrica.com, ssin.biometrica.com, umbra.biometrica.com, and cid.biometrica.com

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